Thursday, 24 June 2010
Tuesday, 22 June 2010
Tuesday, 8 June 2010
Tuesday, 1 June 2010
- Consultants are there to advise, not to take management or delivery responsibility
- There should be clear documentation showing who they advise, and on on what subjects
- Record and pay for time, and be clear about what was done during each block of time
- Pay for time spent actively advising rather than continuous blocks of time, a day or two a week is usually much more productive than full time
- Where appropriate contract for off site research, but expect fixed costs for deliverables (e.g. a research report)
Thursday, 3 December 2009
I’d expect to see ICT within the context of achieving business change, i.e. something like:
- Describing the demands that impact the public sector e.g. funding available, size, shape and flexibility
- Identifying areas that would benefit from change
- Describing processes for reaching consensus on what outcomes are desirable and achievable, including how to factor in opportunities created by ICT
- Guidance on designing programmes / projects that minimise and control risk
- Explanation of the non ICT activities essential to the achievement of business change
Looking at an area that particularly interests me, privacy. There is plenty of high level commitment to seamless data and information sharing but no consideration of what should be shared and what controls on sharing are appropriate. This illustrates an focus on what can we do rather than a business consideration what is actually needed to create value.
I’m happy to be shot down on this, much of the material is sensible “how to” stuff underpinning an ICT strategy and arguably it’s better to have it out there rather than wait for something that is business led. It may even trigger major procurements to build the new underpinning infrastructure and revitalise the ICT industry although this brings out another missing piece, how will this be funded?
Wednesday, 20 May 2009
Tuesday, 28 October 2008
The name is clumsy pun based on the core concept of providing a simple way to save weekly to pay bills and debts, and for its users to be rewarded with savings (or discounts) on services. The essence of the Saving from Poverty initiative is:
- To build on a silo application from the DWP (the Post Office Card Account soon be re-contracted as the Government Card Account), capping the cost to DWP at what they negotiate for GCA
- Improve its functionality, making it into something akin to a simple low risk bank account into which benefits and wages can be are paid and a proportion set aside to pay bills etc.
- Enable government and the private sector to benefit from reduced cost to serve for poorer consumers, as their bills are paid electronically, and charge them part of their savings (to fund running costs)
- Use part of the benefits to provide discounts and incentives to poorer consumers
- Rather than pushing users who want it away, as the DWP do, encourage those poorer consumers who need the features to use it
And manage it as a shared service governed by a Social Enterprise to make sure all profits are used to help poorer consumers.
To show that the idea is realistic we commissioned two consultancy studies, one from the Future Foundation that identifies the number and characteristics of those we'd expect to use the service and another from A T Kearney that shows that there is a sound business case based on demonstrable savings in cost by service providers, both are freely available.
This would be really great demonstration of transformational government, a shared service designed around the needs of poorer consumers.