EURIM dialogues

EURIM, the all-party, Government-Industry Information Society group, is organising a programme of “political dialogues” to help inform that debate by publicising good practice in three of the areas that are expected to cause the most difficulty:

• the means of delivering genuinely socially inclusive services, given that parts of society are best reached by very different channels and that those in most need of support are least likely to be reached via the current generation of on-line services, public or private.
• the challenges of organising delivery partnerships that really do cross the barriers between the public, private and voluntary/community sectors as opposed to dominant players trying to coerce others into adopting their pattern of working.
• the democratisation of delivery, ensuring that consultations really do involve those most affected, the recipients and those who inter-act directly with them. But we also need to ensure that subsequent performance monitoring is based on their experience of what is actually delivered and their changing priorities for improvement.

In each area the aim is also to look at the role(s) of central and local government and their delivery partners, the means of set of appropriate objectives and subsequently monitoring performance and the challenges of managing the structural and cultural changes needed.